Most beta tickets get a reply within a few hours. Same-day for non-blocking issues; immediate for outages.
Tell us what's going on. The more detail, the faster we can help — include your form ID, browser, and reproduction steps if it's a bug.
A ticket ID will be emailed to you for reference. We use FormBridge to power this form, naturally.
The questions we hear most — chances are one of these answers will save you a wait.
action attribute to your FormBridge endpoint — these tools all support it. We have one-click setup guides linked from the Docs sidebar for each.fb-sender-email with a real, deliverable address. Check the submission's email field passes validation in the dashboard's submission detail. If it does and you're still seeing no autoresponder, your custom SMTP may not be authorized to send to that recipient's domain.action attribute. There's nothing else to migrate. Historic submissions stay where they are unless you choose to import a CSV from the old tool.enctype="multipart/form-data". Logs will tell you which.